Use cases

Domestic violence: a more suitable solution than AlarmBee exists

If you're dealing with domestic violence, the first move is to call 100. The Hellenic Police has a full citizen's guide with everything you need to know, and the State also provides a dedicated Panic Button app. Here's everything, laid out.

If you need help right now

Call 100. If you can't speak, send a text message (SMS) to 100 with your address, full name, and the nature of the emergency — for example “my life is in danger.” If you can't reach out yourself, ask someone close to you or your doctor to notify the authorities for you. Seek medical care and tell the doctor the whole truth. You can file a complaint at the nearest police station or the nearest Domestic Violence Office. For psychosocial support and legal counseling, the SOS Line 15900 is aimed at women, also reachable by email at [email protected]. Full guide at the Hellenic Police citizen's guide (in Greek).

If you know someone going through it

In an emergency, call 100 yourself. Inform the local police station or the nearest Domestic Violence Office, and encourage the person to call the SOS Line 15900 for psychosocial support. More information is available at isotita.gr and womensos.gr.

What the law provides

Domestic violence is a crime prosecuted ex officio under Law 3500/2006 — prosecution doesn't depend solely on a complaint from the victim; once the Police or the Prosecutor's Office becomes aware, the process moves forward by law. The Hellenic Police runs dedicated Domestic Violence Response Services and Offices across the country, which handle every incident, inform the prosecutorial authorities, and direct victims toward housing, medical care, and psychosocial and legal support.

There's also the official Panic Button app

Beyond the Police, Greece's Ministry of Social Cohesion and Family also provides a free digital “Panic Button” app, designed specifically for women who are victims of domestic violence, and for any adult victim as defined under Law 3500/2006. Once activated, it alerts the Hellenic Police directly. It's issued by the relevant police authorities or by a Counseling Center in the network of the General Secretariat for Equality and Human Rights (GGIAD) — it isn't a self-service app store download. That direct connection to the authorities is something AlarmBee, built for families, friend groups and teams, doesn't offer.

What AlarmBee technically covers, in other situations

AlarmBee's panic button can technically send an alert with a GPS pin and a photo to people you trust — that's how it works for families, friend groups and teams. But it isn't connected to any authority, has no professional support behind it, and isn't designed for domestic violence situations. That's why, in this particular scenario, the Police and the official State app remain the right choice.

Frequently asked questions

What number do I call in an emergency?
100. If you can't speak, send an SMS to 100 with your address, full name, and the nature of the emergency.
What's the helpline for psychosocial support?
The SOS Line 15900 is aimed at women, for psychosocial support and legal counseling, free of charge and available 24 hours a day. For an emergency, always call 100.
Is domestic violence prosecuted ex officio?
Yes. It's a crime prosecuted ex officio under Law 3500/2006 — prosecution doesn't depend solely on a complaint from the victim.
How do I get the official State Panic Button app?
You reach out to the Police or a GGIAD Counseling Center, and it's provided to you free of charge, with no income or age requirements.
What do I do if I know someone experiencing domestic violence?
In an emergency, call 100. Inform the local police station or the nearest Domestic Violence Office, and encourage the person to call the SOS Line 15900.
Why not just use AlarmBee for this instead?
Because AlarmBee only alerts people you've set as recipients, not the Police, and has no professional support behind it. The Police and the official State app cover exactly this need.

In an emergency, call 100.

For psychosocial support, the SOS Line is 15900.

See the full Hellenic Police guide